Social Listening: Reputazione e fiducia delle “app sostenibili” nel settore food e moda

Authors

  • Federica Carbone PhD in "Studi Umanistici. Tradizione e contemporaneità", Università Cattolica del Sacro Cuore di Milano

DOI:

https://doi.org/10.61007/QdC.2024.1.262

Keywords:

trust, media consumption, online shopping, sustainable apps, reputation

Abstract

Social listening is a well-established research methodology, valued for its analytical capabilities. This study aims to assess the trust that the population places in online shopping experiences. Using a social listening tool over a year-long research period, data on the relationship between environmental sustainability and online shopping were analysed. The findings confirm that these applications are recognised as promoters of environmentally friendly practices.

Published

2024-10-31

How to Cite

Carbone, F. (2024). Social Listening: Reputazione e fiducia delle “app sostenibili” nel settore food e moda. Quaderni Di comunità. Persone, Educazione E Welfare Nella Società 5.0, 1(1), 141–175. https://doi.org/10.61007/QdC.2024.1.262